The Art of Handling - Signature Training

Executive handling is not just a task – it's a mindset. This intensive training empowers your team to deliver discreet, emotionally intelligent, and confident service to VIPs, crews, and high-profile clients. We teach what no manual can: true service presence, empathy, and situational excellence.
 
Key topics:
Emotional service: From checklist to personal experience
Body language & presence: Appearing confident, acting discreet
Distance & connection: Navigating UHNWI expectations
Handling complaints, stress and last-minute changes
Lounge and curbside etiquette (incl. Lounge & vehicle familiarization)
 
Optional: Add-on module for chauffeurs, VIP transfers, meet & greet services